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Canadian Tire customer service hours: Open & closing times - The Canada Insider

Canadian Tire customer service hours: Open & closing times

If you’re a regular Canadian Tire shopper, you have likely asked about the open and closing time of their customer service hours.

Fortunately, you have come to the right place for assistance.

Based on our experience and research, we can provide you with reliable and helpful information about Canadian Tire’s customer service hours and available options.

Most Canadian Tire customer service are usually open from 8 in the morning to 9 at night. 

The exact times might change depending on where the store is.

At the Canadian Tire customer service desk, you can get help from triangle support, returns and exchanges to in-store pickup and online orders.

Here’s what you need to know about the opening and closing times of the customer service desk at Canadian Tire, as well as the services they offer.

Canadian Tire customer service hours

Canadian Tire’s customer service desk typically operates during regular store hours from 8 AM until 9 PM Monday to Friday and 8AM to 6PM on weekends.

Days of the weekOpenClose
Monday8:00 AM9:00 PM
Tuesday8:00 AM9:00 PM
Wednesday8:00 AM9:00 PM
Thursday8:00 AM9:00 PM
Friday8:00 AM9:00 PM
Saturday8:00 AM6:00 PM
Sunday8:00 AM6:00 PM

What time does Canadian Tire customer service open?

The customer service desk at Canadian Tire opens at 8:00 AM, which is the standard time for most Canadian Tire stores.

However, it is recommended to double-check the opening hours of your local Canadian Tire store as there might be variations in operating hours for their customer service desk.

What time does customer service close at Canadian Tire?

The customer service desk at Canadian Tire generally closes at 9:00 PM, which is the standard closing time for most Canadian Tire stores.

However, it’s important to keep in mind that the closing time can vary from one store location to another.

Additionally, during holidays or special events, the store may have adjusted hours.

To stay informed about any changes or updates to the service desk hours, it’s recommended to reach out to your local Canadian Tire store.

What if Canadian Tire customer service desk is closed?

If you find the Canadian Tire customer service desk empty or unattended upon arrival, don’t worry.

READ ALSO:  Canadian Tire hours: Retail store working hours and holiday hours

There are several avenues available to seek assistance.

Here are a few options to consider:

  1. Look for other associates: Find another Canadian Tire associate nearby if the customer service desk is empty. They should be able to assist you or direct you to someone who can help.
  2. Wait a few minutes:  The customer service representative might be attending to another consumer or temporarily away from their station. Allow a few minutes to pass to determine if they return.
  3. Refer to the store directory: Many Canadian Tire locations display directories throughout the premises, which can aid in locating assistance. Locate a directory and check if it provides a phone number or extension for the customer service desk. You can directly contact them for support.
  4. Utilize the CT app: The Canadian Tire app, also referred to as the CT app, offers features to assist you in finding products, checking prices, and accessing customer service support. If you have the app installed on your mobile device, you can engage in a chat with a customer service representative or seek assistance with any issues you encounter.

Contacting Canadian Tire customer service options online

While in-store assistance is readily available during operational hours, Canadian Tire offers alternative channels for reaching their customer service team:


  • Online Customer Support: 1-866-746-7287 (Monday to Friday, 8:00 AM to 9:00 PM EST)
  • Corporate Customer Relations: 1-800-387-8803 (Monday to Friday, 8:00 AM to 5:00 PM EST)
  • French: 1-800-565-3356 (Monday to Friday, 8:00 AM to 5:00 PM EST)
  • Canadian Tire Roadside Assistance: 1-888-727-7478 (24/7)
  • Canadian Tire Bank: 1-800-459-6415 (Monday to Friday, 6:00 AM to 10:00 PM EST, Saturday 7:00 AM to 8:00 PM EST, Sunday 8:00 AM to 8:00 PM EST)
  • Triangle Rewards: 1-800-226-8473 (Monday to Friday, 8:00 AM to 9:00 PM EST)


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Canadian Tire’s customer service team is available to assist you with your shopping needs.

Whether you’re visiting a store or reaching out remotely, knowing their hours and contact options empowers you to connect with the right support at the right time.

Remember, a little preparation and courtesy go a long way in ensuring a smooth and successful interaction. Happy shopping!

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